HELP CENTRE

Frequently Asked Questions

Quick answers about using IlmBox Papers.

Who can use IlmBox Papers?

Public pages and published resources can be browsed by visitors. Administrative tools require authorised sign-in.

Can I generate a paper without an admin account?

At present, the paper generator is an admin-managed feature. Contact us if your school needs access or a separate setup.

Are all boards and subjects already available?

No. Availability depends on the questions, subjects and templates configured in the system. Contact us about missing content.

Can I import many MCQs at once?

The admin question bank includes a CSV import workflow. Use the template provided in the dashboard and validate the file before importing.

Can I trust every generated paper without checking it?

No. A teacher should review questions, answers, marks and syllabus alignment before printing or distributing a paper.

How do I report a problem?

Use the Contact Us page or the listed support channels. Do not send your password or database credentials.